How important is it to have strong processes and procedures


Real Estate:

How would you describe the sales process to a new recruit on your office who has had no experience and how would you break that down to be easily understood?

What would be the first tasks you would set for a new recruit so they could commence a process to get listings? 

Property management:

How important is it to have strong processes and procedures in your Property Management department?

Why and what are some processes relating to reception and tenants needs and briefly describe them?

General business:

How do you see the integration of both sales and property management departments?

What are some of the risks in not integrating the both of them?

How would you work to create good relationships between employees of both departments? 

Trust accounting:

How do trust accounts differ from normal accounts?

Do you have to do everything for the trust account or can you have someone do this for you.

Tell me about the implications and ramifications of not running the trust account correctly.

Auctions:

How many auctions have you been to?

Why would you use the auction instead of private treaty?

What is the biggest difference between auctions and private treaty?

Is it essential to sell at auction if you use the auction method of sale?

Do you understand that it is a 3 phase rekeying program and how does that work?

We usually discuss using it in all markets not just a rising market.

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Project Management: How important is it to have strong processes and procedures
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