Case Study: Human Resources Management in Action
1. Figure 1 provides examples of gradual, intermediate, and dynamic changes that can confront hospitality organizations. What are additional examples that.
Figure 1: Examples of Gradual, Intermediate and Dynamic Change.
a. Can be experienced by all hospitality organizations.
b. Are specifically applicable to commercial and noncommercial foodservice operations.
c. Are specifically applicable to lodging properties.
2. Figure 2 reviews examples of responsibilities and activities of human resources managers at each step in the strategic planning process. What are additional examples of duties that these officials might assume during the process to plan for dynamic change?
Figure 2: Human Resources Role in Strategic Planning.
3. How, if at all, can global issues impact (become a mandate for change) those hospitality organizations that are part of large national chains? How about independently owned small hospitality properties in one specific location in the country?