Write and post a discussion to the Week Five discussion board titled "Technology, Quality, and Humanity"
Question 1
How have advances in information and communication technology changed public organizations in terms of management, service delivery, and relationships with citizens?
Question 2
What are some of the key benefits and barriers to effective performance management systems in government? What factors contribute to success?
Question 3
Given the move to greater technological service delivery in local and federal government, how do you address the needs of those not yet wired?