Discussion:
How important is behavior control in your workplace or in an organization with which you are familiar? For example, how much of leaders' time is spent directly supervising employees? Is this time too much, too little, or about right in your view? Why?
How formalized is the organization? Give an example of why you believe so.
What value do you see in employees receiving a book of rules to instruct them about how to perform their jobs? Explain.