Assignment: MANAGEMENT COMMUNICATIONS
Part 1
Answer these essay questions:
1. Explain how communication technology has advanced in the United States in the past five years and how these changes have affected the management process. Include how these changes impact older works and workers from different cultural backgrounds. Then predict how you think communication technology may change in the next five years and the impact it could potentially have.
2. Read Case 3-3 of the textbook and complete the Project requirement.
3. Read the Back to School (Case 7-1) of the textbook and answer the questions.
4. Complete Sections 1, 2, and 5 (A, B, and E for hard-copy textbooks) in the Exercises for Small Groups at the end of Chapter 7. Also explain which exercise you found most difficult and which you found least difficult, and why.
Length: 1500 - 1750 words.
Part 2
Answer these essay questions:
1. Read Case 8-3 of the textbook and write the required refusal letter using the principles discussed in Chapter 8. Explain what you found difficult about writing such a letter.
2. Using the principles discussed in Chapter 8, write a business memo appropriate for a division manager of an appliance wholesaler to write to his sales staff regarding a new company policy that - due to budget cutbacks - changes their vehicle reimbursement from .45 per mile to a flat fee of $240 per month, which is likely to be less than what most salespeople are currently receiving.
3. Choose between Case 9.2 or 9.3 of the textbook and complete the required report.
4. Conduct research online to find a written business report that includes visual aids that don't follow the general rules outlined in Chapter
9. Write a short critique that summarizes the problems with the visual aids and make a solid recommendation on how to improve the visual aids for greater impact, per the rules in Chapter 8. Be sure to submit a link to the original report with your write up.
Length: 1500 - 1750 words.
Part 3
Answer these essay questions:
1. Explain how each of the techniques of active listening should be implemented during an important conference call with a client who is explaining his needs for a project to your team members, who are in multiple locations.
2. Read Case 10-3 of the textbook and answer the related questions.
3. Search online to find images of high-profile people (politicians, celebrities, etc.) in situations where his or her nonverbal signals show one of the six functions of non-verbal communication: complementing, accenting, contradicting, repeating, regulating, and substituting. (Find one image for each characteristic and paste the photo.) Explain how you identified what their non-verbal communication is saying and whether it matches the verbal messaging they are delivering, if they are speaking.
4. Read Case 11-3 of the textbook and answer the related question.
Length: 1500 - 1750 words.
Part 4
Answer these essay questions:
1. Read Case 12-1 of the textbook and answer the related questions using information gleaned in Chapter 12.
2. Read Case 12-2 and write the 3-page team memo (individually, not as a team).
3. Explain the four axioms of conflict according to Watkins, and how each relates to communication.
4. You are the Human Resources manager for a small candle company. You have been tasked with teaching department managers who are used to practicing either avoiding, accommodating, forcing or compromising the win-win strategy of "problem solving." Write a one-page memo to your boss that explains how you would teach this new strategy, and what you would tell the managers about how this approach differs from - and is better - the one they currently use.
Length: 1500 - 1750 words.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.