Problem
A. Explain the procedures in place for keeping records current in relation to Regulation 160 'Child enrolment records to be kept by approved provider and family day care educator'.
B. How are families supported to navigate information about Child Care Subsidy (CCS), fees, bonds, payment method, payments for holidays/absences, causal vacancies, late collection etc?
C. All services have an extensive number of policies which are designed to ensure compliance and provide information to stakeholders. How does your service assist families to identify and understand the policies that are most relevant (need to know)?