How does the ritz-carlton match up to competitive hotels
Questions
1. How does The Ritz-Carlton match up to competitive hotels? What are the key differences?
2. Discuss the importance of the "wow stories" in customer service for a luxury hotel like The Ritz-Carlton.
Attachment:- Ritz carlton.rar
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How does The Ritz-Carlton match up to competitive hotels? What are the key differences?
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