Discussion 1: Understanding Human Service Leadership in Context
Human service leaders may be involved in roles or programs that cross multiple sectors and programs. The range of skills required is increasingly more complex.
In your initial post, based on your reading for this week, discuss how changing trends and practices in social and human service programs have impacted service delivery. Address the following questions:
• How does the current political and economic climate impact human service delivery practices and programs?
• How does the introduction of performance measurement systems and outcome measurement analytics impact human service delivery?
Discussion 2: Dynamics of Human Service Program Management
Individuals who enter into a human service area of practice often start from an altruistic perspective and a desire to help a particular population. Getting into the field and discovering value incongruence and the high level of bureaucratic demands-regardless of whether the organization is a government, nonprofit, or for-profit human service organization-can result in disillusionment or departure from the field.
In your initial post, suggest ways a human service program leader can manage the competing demands of bureaucratic standards. What actions can leaders or managers take to help service delivery personnel retain motivation and job satisfaction?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.