1. Many alliances are formed in this age of technology. Many are technology mandated. Can you think of any alliances that are forced due to the technology required? Explain.
2. How does Service Recovery result in the success or disaster of "Luxury" service companies?
3. What are advertising tactics of lenovo gaming laptops. (TV,radio,print ad, billboards)
4. Would you consider the reputation and character of the leadership of that organization? Explain why or why not?
5. What is your assessment of the risk management of Nintendo when they marketed the Wii Game?