How does service quality differ from manufacturing, Management Theories

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How does service quality differ from manufacturing

Question: 1. Why is control over quality at source so important?

2. How does service quality differ from manufacturing quality?

3. Why is delivery reliability more important than delivery speed?

4. Describe and discuss the importance of the demand/supply balance.

5. Discuss why it is impossible to have a single production system that is equally efficient at all volumes of throughput.

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