Problem
A. How is improving communication between officers and defendants a way to improve emotional skills and competencies of employees and offenders at a Probation Department? What are some examples?
B. Department creating an environment where officers feel comfortable experimenting and making mistakes, how are officers' emotional skills and competencies being improved? What are some examples?
C. How does incorporating Social Skills and Stress Management improve emotional skills and competencies into the day-to-day work of probation officers? Provide examples?
D. How does managing one's emotions can reduce conflict in the workplace and improve emotional skills and competencies of employees? Provide examples?