How does competitive public administration and the new


1. Barges arrive at the La Crosse Lock on the Detroit River according to an M/G/1 waiting line model. Suppose the mean interarrival time is 60 minutes and that on average it takes 30 minutes to move a barge through the dock, but that the standard deviation of this service time is 3 minutes.

a. The expected number of barges in the system.

b. The expected number of barges in the queue.

c. The expected waiting time.

d. The expected time in the queue.

e. The probability that the dock is empty.

2. Discuss what role clarity of purpose lays in becoming an effective leader. important for a leader to communicate, if he or she is to be an effective leader.

3. How does competitive public administration and the new public management seek to deal with the traditional inefficiencies of public bureaucracies?

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Operation Management: How does competitive public administration and the new
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