How does an organization know who their competitors are


1. Kleen Karpet cleaned 65 rugs in April consuming the following resources:520 hours at 13 MU/hour Solvent:110liters at 5 MU/liter Machine Rental:20 days at 50 MU/day a . What is the labour productivity? What is the Multifactor productivity?

2. How does an organization know who their competitors are? Please explain.

3. Trucks arrive at your warehouse at the rate of 15 per hour during business hours. Crews can unload trucks at the rate of 5 trucks per hour. Your employees recently received a significant pay raise due to settling a contract dispute and you’re re-examining the question of how many crews to use. Your new rates are crew and dock cost of $100 per hour and a driver cost of $120 per hour. Determine which number of crews; 4, 5, 6 or 7 will minimize your total cost.

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Operation Management: How does an organization know who their competitors are
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