Problem
The revenue cycle encompasses the life of a patient account beginning at registration to payment of services. Medical coding, a step within the cycles is a process where patient encounters are coded for procedures and diagnosis for proper reimbursement. It is essential that coding is accurate as it aids in the billing process. The use of technology and information systems have improved the accuracy of how claims are coded.
Think about a time when you or your family member's medical claim was denied for care.
a) Describe the impact this had (or could have had) on your relationship with the provider?
b) How do you think technology will continue to impact coding and/or the revenue cycle to prevent the denial of submitted claims?