Discussion Post
• Identify five ways in which patients can gain more control over their care.
• Think of an experience you, a family member, or a friend has had with healthcare. Gauge the experience against IOM's six aims, and identify any opportunities for improvement.
• You are the CEO of a hospital, and the local newspaper has just run a story on "how bad healthcare is." How do you respond to the reporter asking you to comment on the situation? How do you respond to your employees?
o What is quality and why is it important?
o Discuss concepts pertinent to the Quality/Cost relationship.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.