1. How do you respond to the statement that print media (newspapers, novels, magazines) will disappear in the next ten years?
2. What will happen if your company does not improve its present VOC? (Voice of the customer)
3. Upon the successful completion of this module, you should understand the following concepts: each answer should be IN YOUR WORDS and at least 100 words:
- Difference between a leadership theory and a leadership model
- Contingency theory and model variables
- Global contingency leadership
- Fiedler contingency leadership model
- Tennenbaums and Schmidt’s leadership continuum model
- Substitutes and neutralizers of leadership