Assignment: Developing a Training Plan- Healthcare Information Service Administration
Most of your entry-level employees were hired with little work experience. They are a good group, as they are hardworking and want to learn. Unfortunately, they do not have all the skills needed to perform their jobs. This has resulted in breaches of privacy, subpoenas not arriving in court on time, health records being wrongly assessed, and deficiencies assigned to the wrong physician. Their frustration level is high, which sometimes manifests in rudeness to the customers.
A. Develop a training plan for each of the following HIM functional areas:
a. Record analysis
b. Documentation improvement
c. ROI Reception and customer service
d. Maintaining the file area (either paper records or electronic management for information collection and retrieval)
e. Processing loose material (either filing in paper record or scanning information)
f. Coding
B. Include the specific topics to be covered, the amount of time that you plan to devote to training for each group, and how you will cover their responsibilities during the training.
C. How do you prioritize who gets trained first and what type of training is conducted first?
Format your assignment according to the give formatting requirements:
a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
b. The response also includes a cover page containing the title of the assignment, the course title, the student's name, and the date. The cover page is not included in the required page length.
c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.