How do you foresee human factors


Problem

How do you foresee human factors, specifically in the area of technology effecting society, changing in the near future? Quite interestingly, we had limited AI in the form of ELIZA back in the 1960s, which used a script named DOCTOR to provide basic Rogerian therapy and which was later integrated into a basic version of the chat bot (Ronkowitz, 2017). I am hoping to see the creation of an advanced form of ELIZA, which will allow individuals to receive basic therapy (like an intake session or answering basic questions) from the convenience of a smartphone, computer, or other smart device. I truly believe that there is a need for this, as we saw in the early days of the pandemic, where access to healthcare was very limited and everything was transitioning to telehealth as much as possibly.

Reference

Ronkowitz, K. (2017). ELIZA: a very basic Rogerian psychotherapist chatbot. New Jersey Institute of Technology.

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