How do policy makers trying to bring about change use the


A) How might advances in technology, including innovations for the home and computer chat rooms, have a unique effect on each of the groups trying to overcome exclusion?

B) How do policy makers trying to bring about change use the model of "half full" and "half empty"---either to argue for change on behalf of minorities or to use the same concepts to maintain that the status quo is adequate for addressing issues of social inequality?

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