Review the :Wegmans Food Markets Operations Tour
Response to the following Questions:
I. How do customers judge the quality of a supermarket?
2. Indicate how and why each of these factors is important to the successful operation of a supermarket:
1- a. Customer satisfaction.
b. Forecasting.
c. Capacity planning.
d. Location.
e. Inventory management.
f. Layout of the store.
g. Scheduling.
3. What are some of the ways Wegmans uses technology to gain an edge over its competition?