Assignment: Crisis Management
You will start by answering the following questions:
1) In what industry is the company you are building your case study?
2) At what stage in the industry life cycle is the business?
3) At what stage in the organizational life cycle is the business?
4) How did COVID-19 affect the company at this stage and would it have been different if the company was at a different stage? (Here, you will use the information you got from your interview).
I am choosing Mastercard a financial company which i worked prior to my new job:
• How did your company effected during the pandemic and what actions you have taken to overcome the COVID-19?
• How will training proceed and what tools will you provide if employees have to work from home?
• During this period did you have any financial loss or usage of Credit and Debit payments?
• What measures have you taken for customers to use contact less payments instead of a physical cards?
• Did your company made any changes to the work environment to keep the employees safe during pandemic?
• Did your company conduct any exercises or planned any stratagies for post-crisis?
Format your assignment according to the following formatting requirements:
(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
(2) The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.