Question: Your sales manager approaches you and identifies an issue regarding team cohesiveness in her group. She has asked you as the trainer what type of training you can provide to her team to create more cohesiveness.
1. Using your experience and knowledge from training that you have attended how would you determine if it is a training issue or is a performance-related issue.
2. If an issue requires training, how would you as the trainer approach the need?
3. If the issue is performance related, how would you as the trainer involve the human resources development specialist?
4. How could you see technology being used to aid in the process of determining training or performance-related issues?