1. Think about how incomplete information, risk, and uncertainty have affected past decisions you have made in your personal life or in a business setting. How did a lack of full information and complete certainty influence both your decisions and outcomes? How can you use the principles and techniques discussed in this module to improve your future decision making? In what ways will the changes improve your outcomes?
2. Read the article Competition or Complement: Six Sigma and TOC that presents another philosophy called Six Sigma. Are TOC and Six Sigma really different? If so, discuss the differences. Which of the two philosophies do you prefer for your company? Why