Problem
Case Study H - Nicola
Nicola is 17 years old and suffers from social anxiety. This means that she finds it difficult to engage in social interactions with others, particularly if there is a large group of people. As a result of this, she often spends her time alone, causing her to feel isolated and down. Nicola's favourite hobby is writing poetry. She uses it as a way to communicate how she is feeling and express her creativity.
Organizational requirements for positive communication:
1) You should communicate in a way that:
2) Makes them feel as though they can do things, like their opinions matter and like their choices are being heard
3) Demonstrates that you have respect for them
4) Shows confidence in their thoughts and ideas regarding their own care
5) Shows interest in their personal hobbies
6) Avoids judgements Empowers.
Task
Referring to Case Study H as well as the Organizational requirements provided, how can you use positive and supportive communication to promote the self-esteem and confidence of Nicola, in line with the Organizational requirements?