How can you digitize a patient journey at your facility


Assignment Task: During patient visit to a doctor in an outpatient clinic, the collection of visit's information for the patient medical file will be probably done manually and in a handwritten way. This means that the patient will go home with your prescription in a paper, and later he will need to use it in a pharmacy or may need to use it for additional diagnostic services.

With many obstacles in the way - whether digital infrastructure, stakeholders' adoption in the ecosystem, data privacy concerns, or a fragmented healthcare structure - digitizing the patient journey throughout the different stops becomes a challenge.

How can we adopt a data-driven patient journey to help healthcare providers to make more informed decisions - and to improve patient's outcomes?

Assignment Reflective Questions:

Q1. How can you digitize a patient journey at your facility?

Q2. Illustrate or explain the patient journey across the different steps.

Q3. Define the stakeholders of the journey.

Q4. What are the main components of a digitized patient medical file?

Q5. Discuss the actions would take to ensure readiness of the organization in terms of training, technology tools, process, and data?

Q6. What are the coding systems expected to use? And why?

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