How can you build rapport with jeffrey and earn his trust


You are assisting a new patient, Jeffrey, age 23, with completing the subjective pieces of the patient assessment. He is not very talkative. You have a hunch that he is not going to openly share his personal information with you. You know that honest answers are necessary to provide him the best care possible.

How can you build rapport with Jeffrey and earn his trust so that he is comfortable revealing the private information in his health history?

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Business Management: How can you build rapport with jeffrey and earn his trust
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