1. Is it possible for organizations to meet the many definitions of quality and the desired outcomes expected in delivery of services? Why or why not?
2. How can risk management and quality management, as distinct disciplines, work collaboratively to reduce risk and improve quality?
3. How can the concepts of quality management be used as frameworks and starting points for improvement within organizations?
4. How does your organization try to improve quality? and how is the information communicated?
5. Why aren't more health care providers using CQI tools and processes?
6.Which regulatory standards affect most health care organizations? (Flowchart of Medication Administration Process)
7. How effective is the process there performance gaps or perceived opportunities for improvement? (Flowchart of Medication Administration Process)
8. What are the characteristics of the individual performing the work? Does the individual have the musculoskeletal, sensory, and cognitive abilities to do the required tasks? If not, can any of these gaps in ability be accommodated in the design of the task?
9. Describe and implement a process for delineating clinical privileges and determining the appropriate qualifications required to perform these privileges.