Problem
Research best practices using the readings from the course texts and external resources. Address the following topics in your paper:
o What are the current positive or negative impacts to business operations involving the IT management processes?
o How can Six Sigma or TQM benefit your organization?
o What change management processes are currently in place, or if there are no formal processes, what would you recommend?
o Conclude with your thoughts on how implementing IT process improvement and change management in your business would make a positive impact.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.