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How can schmall and his team use the scorecard to deal with

Article - Volkswagen do Brasil : Driving Strategy with the Balanced Scored BY Robert S. Kaplan and Ricarddo Reisen De Pinho.

Questions

1. What challenges did Thomas Schmall face upon becoming CEO of Volkswagen do Brazil (VWB)?

2. Describe VWB's new strategy.

3. How did the strategy map and the balanced scorecard help Schmall and Senn to implement the new strategy?

4. What are the strengths and weaknesses of the balanced scorecard in this implementation?

5. How does the VWB scorecard differ from the basic Kaplan and Norton version, and why?

6. How can Schmall and his team use the scorecard to deal with the challenges faced by the company in January 2009?

Harvard referencing style 1000 words exclude reference list.

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Operation Management: How can schmall and his team use the scorecard to deal with

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