Discussion 1: Information Technology
How can information technology support a company's business processes and decision making and give it a competitive advantage? Give examples to illustrate your answer. Name one to three information technology systems used at your current (or past) employer. How did these systems serve your organization?
Discussion 2: Uses of Information Technology
How could a business use information technology to increase switching costs and lock in its customers and suppliers? How could a business integrate flexible and rigid solutions? Use business examples to support your answer.