HRM Problem
o How can HR use SM as an effective communication tool?
o How can you use crowdsourcing in HR?
o What ideas would you bring to your job from SM?
o Do you see any potential for using this type of SM outside of a job?
Article: Why Leveraging Social Media As A Customer Care Channel Makes Business Sense by ndrew Kokes.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.