Assignment:
Adopting and implementing software systems is a major strategic activity for IT leaders. Evaluating the success and failure of past implementations can benefit today manager by bringing to light potential issues and challenges. A major trend in software systems over the last decade is the growth of open source software. These systems are generally free to use, but may not include the same levels of implementation support and ongoing support of commercial applications. Read the following case concerning the adoption of open source software adoption in the public sector of Australia.
https://pdfs.semanticscholar.org/a773/cbbba4b82d29334a106bb2c25e09181f1511.pdf
Compose a two-page paper that answers the following questions regarding the case: Describe the organizational units being discussed as well as the software systems they implemented. Discuss the perceived advantages of using these systems over others. Discuss the challenges they faced at different stages of implementation.
Based on the information provided, do you believe that these organizational units would attempt this implementation again if given the opportunity?
How can these experiences inform the decision-making of other businesses that are evaluating the implementation of these type of systems?