Problem
A. How can company make use of social collaboration tools like Twitter and Facebook for training and informal learning of employees? Choose any two social media platform and explain, with examples how companies can use them to deliver training.
B. Training Needs Assessment is important because it helps to determine whether a deficiency can be corrected through training. However, there can be circumstances where a TNA is not relevant nor necessary. Describe two situations where TNA will not be needed. Justify your answer.