Problem
Janet Cross is an employee at ABC Law Company for approximately fourteen (14) years. While at the company she has built a rapport that is one of respect and credibility between her peers and her managers. She is highly regarded as an excellent worker, who has performed superbly and has worked assiduously to put her company as one of the top law firms in the region. She has many distinctions to her name as well as coveted awards. Janet is one of the feared persons in her profession. She has built a reputation that far outreaches any. She is result oriented and is a no nonsense lady when it come onto the job. About a year ago she got pregnant, while on maternity leave she was searching for a respectable person and one who is compatible with herself and her baby to babysit. She eventually found someone a couple weeks before heading back to work. Two year later she had to fire the person which resulted in her have to leave work at some point in time to pick up the child and drop her by her mother. This action by Janet Cross caused top management to be disgruntled as it is taking away from there working hours and is causing them to reschedule with clients on a regular basis. Janet was not the only staff who had to pick up their kids during the peak busy hours. Janet and her crew suggested a daycare center, this idea of having a daycare was put to the CEO's two years prior but was rejected as they didn't see the need; they wanted staff to deal with their issue without letting the work suffer.
Call for Action
Janet Cross began to get a bit concerned as managers started to show her bad face. Janet Cross organized that she would negotiate with the CEO's to seek an amicable solution to the pending crisis at hand. She went to the negotiating table not just for herself but on behalf of the other coworkers who were in a similar situation. Janet Cross being the senior person and the supervisor for her floor took on the challenge of putting to the CEO a list of alternatives and actions that can be taking for both parties to be happy. This main action would to include as a benefit to the staff a day-care facility on property in which workers with children between the ages of eleven months to ten months can leave there children there until work is through. The company should provide nanny's to take care of these children with special effort on the younger ones. Of course the CEO's weren't in agreement with this offer put forward by some of the staff even after two years.
Based on the above scenario please present the case based on the contents of the course:
a) Using the integrative strategy, list and explain the steps in the negotiation stage citing example from the case to substantiate each step.
b) Make suggestions or reccomendations on the overall case with regards to a resolution.