Consider the following questions:
1. Recall your experiences in your current or past work environment. What happened when a manager used a good strategy to decide something significant and effectively planned, prepared, directed, and controlled the effort? Briefly describe the situation, then discuss the results.
2. Provide an example of a time when you were either the manager or a subordinate and there was a lack of planning that affected a human resources-related effort you were part of. Share one issue that occurred, and identify what you, as a manager (or subordinate), did to recover and move on from this incident.
3. How can a manager's communication affect employees' motivation? Give an example of a time when a manager's communications increased or decreased organizational members' motivation.