Problem
A. Imagine you came from another planet and landed in your workplace.
a. What are some of the first things you would notice about how employees communicate and about how they listen?
b. What would employees say is "absolutely typical of us"? Use phrases like:
i. "We have a great time - everyone is always ready to socialize."
ii. "Information is shared freely."
iii. "There's a lot of support; everyone cares about their coworkers."
iv. "Someone is always starting a rumor or grumbling about something."
B. Imagine your listening improves significantly within the next two months. Put yourself in the role of a Servant Leader: How are you looking forward to using your exceptional skills on the job? What is the first thing you're going to do?
C. If you could receive regular feedback on any aspect of your listening-related behavior, what would be most helpful to you as you work to strengthen the listening environment?