Hostility to ideas that come from outside the organization


The dean of a small university calls a meeting of board members and department chairpersons to determine whether or not the university should establish a research lab. This sort of occasion is known as a

A. bottleneck.

B. relevant issue.

C. hubris trap.

D. choice opportunity.

Hostility to ideas that come from outside the organization rather than from within is commonly referred to as

A. diversity aversion.

B. NIMBY.

C. EAP.

D. NIH syndrome.

Central versus business unit bottlenecks typically involve ambiguity regarding

A. internal versus external accountability.

B. whether a single specialist or a team should be involved in the decision.

C. policy decisions.

D. global versus local impacts.

Broadly defined, _______ is the generation of new and useful ideas.

A. decision making

B. innovation

C. creativity

D. diversity

The main point of _______ is to increase thinking creatively and generating solutions by prohibiting criticism.

A. brainstorming

B. focus groups

C. Groupthink

D. the nominal group technique

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Operation Management: Hostility to ideas that come from outside the organization
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