Hospitals community's behavior
Some organizations have spent over a 20 year history of using the same mission, vision, and value statements.
Do you think that a hospitals community's behavior is attributed to statements created 20 years ago? Or are people modeling behavior of veteran employees?
What would be the benefits / challenges of the work community revisiting those statements?
Hypothetically how could it open the door to implement some changes i.e. uniformity of service delivery and customer experience for both you offices?