Hospitality Management
Prepare a hospitality management crisis plan to present to a potential client looking to hold their annual conference at my resort. They (Moray Enterprises) first want to ensure that we (Baderman Island Resort) has a solid crisis plan in place in the event a hurricane occurs. This conference takes place at the peak of hurricane season!
The two plans should be based on a Technology Plan and an overall Security Plan.
Examples of points to include: Technology Plan- how do the elevators operate during a hurricane? Is there a way to secure guests' rooms while power is out (electronic locks?)? How are people checking in when the systems are down?
Security Plan: Do people evacuate? Where are the safest exits? How are mass messages communicated in such a huge facility?