Problem: The major product and service of a Hotel is the Rooms Accommodation and the cleaning and maintenance of each hotel room and its furnishing and linens is of great importance. However, the quality of cleaning and service is dependent on many factors.
After learning and discussing all the responsibilities and functions of a Hotel Housekeeping Department, give a commentary on the short video about "Honesty and Quality Service in Hotel Housekeeping". Include all the values and points you have learned about Hotel Housekeeping Management and its ultimate goal of providing excellent service.
Here's the video:
YouTube video: See Which Hotels Were Caught Not Changing Bed sheets for New Guests