1. Herzberg recommends building motivators into job content by using __________.
a. pay
b. improved working conditions
c. job enrichment
d. hygiene factors
e. Maslow's hierarchy of needs
2. As a manager at Icon International, Nicole is driven by a personal sense of competence, respect from others, and recognition through various awards. According to Maslow, Nicole is driven by which of these needs?
a. Safety
b. Physiological
c. Self-actualization
d. Social
e. Esteem