Healthcare performance improvement usually focuses on measuring a system, a process or an outcome. Please briefly describe a system, one related process, and a related outcome that could be measured for performance improvement. Your answer does not have to be healthcare related.
For example one could measure the laboratory system of a hospital(system); the process of testing a person's blood for an infection (process); time that it takes for blood sample results to be returned to a clinician after blood sample is received in the lab (outcome).