Case Study:
Answer the following questions in the space provided below:
1) Explain the importance of variation to health-care organizations and answer the following questions.
a.) What might be the key processes for health-care organizations?
b.) What are the potential common causes of variation that would have an impact on the key processes of health-care organizations?
c.) What special causes might be more important than the others?
d.) How might health-care organizations' business environment be dynamic and change over time?