BUSINESS AND ORGANIZATIONAL ASPECTS OF HCI
For this exercise, please return to the software package that you used in your SLP assignment for Module.
Then please prepare a paper addressing these topics.
Have you ever called their technical support to get help due to lack of ease of use? Why or why not?
What more you would like to have in the software from an ease of use point of view?
Would you be willing to pay more for the software for such features? Why or why not?
Any conclusions you might have drawn about ease of use as a business criterion, and why you make this assessment.