Harrys Sandwich Shop makes great deli sandwiches. Harry employs 3 workers in addition to himself. Allen takes orders and prepares the bread. Barry builds the sandwich with meats and vegetables. Charlie prepares the drink and adds pickles, chips and wraps the sandwich. Finally, Harry operates the cash register. In this situation, a bottleneck analysis would be most useful in ______
addressing customer complaints that they are waiting too long
making a decision about wages and overtime pay
identifying improvements in the supplier relationship
reorganizing the facility layout and services cape.