Handling scheduling of appointments and patients


Discussion:

While we expect our new EHR system to function effectively and meet the needs we have specified for the practice, disasters and contingencies can happen. Power surges, storms, floods, or failure of a main system server - these are just a few of the events that should be considered and planned for.

Conduct a search in our library and learning center or with your web search engine on "disaster planning for HER." Create a disaster plan for a small physician-owned practice or hospital. The disaster plan should include at least:

• communications with patients and staff in case of emergency
• handling scheduling of appointments and patients
• documenting clinical care while the EHR is down, and
• a plan for training or rehearsing staff response

Your completed paper should be 2-3 pages in length.

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HR Management: Handling scheduling of appointments and patients
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