Problem:
For this Assessment, you will act as a manager who has been co-leading an important project with Adam, a fellow manager. The project involves rolling out updates to the user experience for your company's most important software product. At project kickoff, you and your counterpart, Adam, agreed to the aggressive rollout schedule provided by upper management. Just this week, however, you have discovered that Adam has prevented shipping the most recent update, which you had already signed off on, as he didn't feel it was ready. Word has gotten back to you that Adam has been making comments such as "this company doesn't care enough about quality" and "I'm the only one who really understands what our users want and need."
After speaking to your supervisor about the issue to get their advice, the two of you agreed that your next step is to reach out to Adam to address the situation and to arrive at an agreement on how you will work together going forward to ensure a successful project. You have also agreed that you will send your colleague an email after the interaction to continue building your collegial relationship and to ensure that your agreed-upon plan is in writing. You will share the results of your conversation, as well as the draft of your email, with your supervisor for feedback.
To prepare for your one-on-one conversation with your colleague, first make any final edits, as needed, to the "Handling Difficult Conversations Checklist" section of the MM002 Assessment Template that you submitted for your Pre-Assessment. In addition to your notes about what you plan to discuss with your colleague, also be sure to note any questions you may have for your own supervisor to discuss when you debrief with them later.
Then, complete the live, online simulation experience.