Groupthink is the mode of thinking group members engage in


1. Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

True or False

2. Cross-functional teams may or may not be self-managed teams.

True or False

3. At which stages of the group development process has mistrust of one another been replaced by mutual trust and acceptance?

a.   communication/decision-making

b. solidarity

c. acceptance

d. control

e. it may occur in any stage

4. Which of the following is the most accurate statement?

a.    self-managed teams are generally cross-functional

b.   cross-functional team members are from the same departments

c.   cross-functional teams are always self-managed

d.   A and B are correct

e.   none of the above

5. Which of the following is the correct sequence of the stages for team development?

a.    forming, storming, norming, performing, adjourning

b.   forming, norming, performing, storming, adjourning

c.   norming, forming, storming, performance, adjourning

d.   forming, norming, storming, performing, adjourning

e.   acceptance, communication/decision-making, solidarity, control

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Operation Management: Groupthink is the mode of thinking group members engage in
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