1. Goals specify how the organization will reach desired outcomes.
True
False
2. Another commonly used term for “strategic goals” is “operational goals”.
True
False
3. If the strategic plan is well-constructed, the organization can avoid having to make wasteful contingency plans.
True
False
4. Organizations use Management by Objectives (MBO) to decentralize responsibility.
True
False
5. The mission is the organization’s reason for existing.
True
False
6. Operational goals direct employees and resources toward achieving specific outcomes.
True
False
7. An effective goal doesn’t have a defined period; instead, it shapes the organization’s long-term future.
True
False
8. Using management by Objectives (MBO), managers and employees work together to review progress and take corrective action.
True
False
9. The central belief at the foundation of Management by Means (MBM) is that if managers pursue correct actions, they will have the means to accomplish their goals.
True
False
10. Non-programmed decisions involve situations that happen so often that there is no need to plan for them.
True
False
11. Non-programmed decisions are made in response to unique situations that are poorly defined and largely unstructured.
True
False
12. When they need to make a programmed decision, managers follow procedural manuals.
True
False
13. Managers collect information to understand the risk of failure.
True
False
14. Under the classical decision-making model, the decision-maker strives for certainty.
True
False
15. The administrative decision-making model describes how manager should make programmed decisions.
True
False