Problem:
Identify one of the goals of Six Sigma and provide an example of a project you have been involved with where the method could have helped the project outcome. Comment if your organization uses Six Sigma and, if so, the influence it has had on the results of projects and the overall business
I work for a large insurance company 2 sources 250 words
In the traditional view of Six Sigma, projects fall into two categories: manufacturing and transactional. Each category of Six Sigma is multifaceted and includes a management strategy, metric, and process improvement methodology. This is shown below in Figure 13-1. Manufacturing Six Sigma processes utilize machines to produce products, whereas transactional Six Sigma processes utilize people and/or computers to produce services. The process improvement methodology facet of Six Sigma addresses both categories. The only difference is what tools you will use. In manufacturing, where we utilize repetitive processes that make products, we are more likely to use advanced statistical tools. In transactional Six Sigma, we might focus more on graphical analysis and creative tools/ techniques.